LIVELY uses Shopify POS to reach customers through multiple channels and touchpoints, and to nurture customer relationships for the long-term. And they quickly recognized the importance of creating a consistent experience across all touchpoints. When lingerie brand LIVELY expanded from online-only into in-person tactics like brand ambassadors, events, and pop-up shops, they quickly saw the opportunity a brick-and-mortar location would bring to the brand. And whether you're selling through brick-and-mortar, an online store, social media, pop ups, or elsewhere, you never want customers to encounter a jarring break in their shopping experience. Lightspeed makes it challenging for retailers to manage multiple sales channels and get a single, unified view into how their business is doing. And if you want the flexibility to sell everywhere, while making it easy for customers to start and continue their purchase from any channel, you need a system that automatically syncs your data and makes it easy to manage your business from anywhere. That's often called an "omnichannel" approach. Meet your customers in remarkable ways wherever they shop. Here are five things to consider when comparing Lightspeed vs Shopify. So instead, we're sharing the real reasons store owners have told us why they switched to Shopify POS, and how it's unlocked step change improvements to their business. You won't find any suspicious-looking feature tables here the crucial differences are what matter. If Lightspeed is falling short and you're looking for alternatives, we're here to help. Broken inventory management that doesn't sync across storefronts, highly-technical customizations that require IT support, lengthy contracts that lock you in-these common frustrations with Lightspeed make it hard for businesses to stay nimble and provide the seamless experience their customers expect. We've spoken with plenty of business owners using Lightspeed who've asked themselves this same question. When you receive and check your delivery, you confirm in the system whether everything is correct.LEARN MORE: Still not sure what POS means? Read this article for a full POS definition. not ordered, ready for pickup, complete – which you set manually. The customer does not have to pay straight away – you can save it as a quote to pay for later.Įvery order has a status – e.g. Create a special order (for a customer) for a product you have in another location or one that needs to be ordered from the supplier, then create the purchase order from the relevant vendor or place the transfer. Order management: The system is great for orders, whether it is a customer or purchase order. Add products to your local system straight from the vendor catalogs, complete with SKUs and other details. If your own suppliers are not listed, you can notify Lightspeed and they will add it. Different product categories can be searched with catalogs of suitable vendors. Vendor management: Lightspeed’s vendor tools are pretty impressive – a bonus for retailers who love to explore new vendors and products for their own store. Pro (POS system, eCommerce, Accounting, Loyalty, Analytics) Standard (POS system, eCommerce, Accounting)Īdvanced (POS system, eCommerce, Accounting, Loyalty)
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